Service Level Agreement

This is not a contractual SLA. No uptime percentage on this website is a customer commitment until it appears in a signed service agreement.

Citrus Broadband will publish a real Service Level Agreement with the commercial fiber products as they launch. Until then, availability, credits, and maintenance windows are defined only in a written contract with Citrus Broadband, not on this website.

For service questions, request a quote or email info@citrusbroadband.com.